Sirportly Integration

With the Sirportly integration, you can post chat transcripts to your Sirportly account as tickets whenever a chat is completed. To set up the integration, you'll need to firstly add a new API token to your Sirportly account. Once you've added your new token to Sirportly, you can add the API Token and API Secret into Natterly.


If you're using the Sirportly cloud edition, leave the hostname blank, otherwise add the helpdesk URL if it's a self-hosted enterprise edition.